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Top 10 Traits of Great Leaders
What makes a great leader? Is it a way with words or courage under fire? Is it a strong hand and a soft heart? Is it a formidable stance or an indomitable will? All these things matter, of course. But...
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Social Data Intelligence: An Altimeter Group Report
I recently had the privilege of working with Susan Etlinger and Altimeter Group on their Social Data Intelligence research project. In their report, they discuss how enterprise-class companies use...
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Symantec Makes the World a Better Place
Today is my last day at Symantec, where I’ve been for many years. In honor of their work, I wanted to post an open letter I wrote to my coworkers, who are precious to me. Hello friends, Though I leave...
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Favorite Tweets of 2013
If you’re like me, 2013 was an era of both angst and accomplishment, of both sweetness and struggle. As in years past, one of the richest sources of steady inspiration was encouraging guidance that...
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Winning the Social Media Super Bowl
I’ve been a football fan since the Colts were in Baltimore and the Raiders played in LA. So this time of year, thoughts of the NFL playoffs are always blitzing away in the back of my mind. I’ve...
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Why We Need Each Other
What happened to me today goes beyond coincidence. I can’t claim to calculate the mathematical odds of such a thing happening, yet happen it did. At first, it will seem a small thing, a minor nuisance,...
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Don’t let doubt drown your gift
Traffic was sparse on the interstate last Saturday. The sun was only halfway up and my son rode shotgun, strumming his ukulele. We were making good time. My heart raced. “You know, son, I may just sit...
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The Case for Data Centric Security
If your job is securing data, it’s growing harder to get a good night’s sleep. According to Forbes, the financial cost of a major data breach “may reach as much as $18 billion, once all is said and...
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Honor Your Customers by Embracing Social Insights
Yesterday, I stumbled into China Wok with an iPhone in my left hand and an iPad in the right. I had precious little time before my conference call was to begin, and my hurry was obvious from my abrupt...
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The Force Awakens and Big Data Management
There is no bigger movie than Star Wars: The Force Awakens. We waited for it, imagined it, experienced it, saw it again, and some of us again and again. I work in the data management space. Recently,...
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